Help Center

Find the right next step faster.

Guides for setting up your digital business card, activating NFC sharing, collecting leads, and managing your account.

Set up your profile

Add your name, headline, bio, email, phone, social links, and custom buttons.

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Prepare an NFC card

Design your card, connect it to your profile, and make sure the tap opens the right URL.

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Use the wallet

Save contacts you meet and keep their latest business profile close by.

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Review leads

See who exchanged details, then mark each relationship as new, contacted, or converted.

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Browse Help Topics

Everything you need to launch

Contact support

Account and login

  • Create an account
  • Reset your password
  • Use Google or Apple sign-in
  • Update your security settings

Digital business cards

  • Edit your public profile
  • Add contact links
  • Connect social links
  • Preview your published card

NFC card setup

  • Choose a card design
  • Write an NFC tag
  • Test tap behavior
  • Use QR as a fallback

Leads and networking

  • Enable lead capture
  • Export contacts
  • Track follow-up status
  • Review profile engagement

Networking Best Practices

  • Optimizing your SEO visibility
  • Best locations for NFC tap
  • Sharing your QR fallback effectively
  • Writing a high-converting bio

Billing and plans

  • Compare plan features
  • Manage billing
  • Understand renewal timing
  • Cancel or change plans

Enterprise Team Admin

  • Inviting employees
  • Setting up Corporate Branding
  • Two-way Offboarding network transfer
  • Managing team roles

Privacy and security

  • Public profile visibility
  • Custom domain behavior
  • Data handling
  • Account protection

Troubleshooting

Common fixes

Profile link opens the wrong page

Confirm the slug in your profile settings and test both the NFC tap and QR code from a private browser window.

Email or phone does not open

Check that your email is valid and your phone number includes country code formatting where possible.

Wallet save is unavailable

Make sure the profile is public. Private profiles cannot be saved by visitors.

FAQ

Frequently asked questions

Do people need the Welinqs app to view my card?

No. A Welinqs profile opens in the browser from an NFC tap, QR code, or shared link. The app experience is for managing your own profile and saved contacts.

Can I change my details after printing or ordering a card?

Yes. Your physical NFC card points to your live digital profile, so you can update your title, links, photo, phone, email, and calls to action without replacing the card.

What should I do if an NFC tap does not open?

Check that NFC is enabled on the phone, test the QR fallback, confirm the card is assigned to the right profile URL, and try a second device to isolate whether the issue is the phone or the tag.

Can I collect leads from my profile?

Yes. Enable lead capture in the profile editor and visitors can share their details from your public card. Leads appear in the dashboard for follow-up.

How do wallet saves work?

Visitors can save public cards to their Welinqs wallet. That gives them a durable way to revisit your latest profile after the first meeting.

Can teams use Welinqs for events?

Yes. Teams can use shared profile patterns, NFC cards, QR fallbacks, and lead workflows to make event networking more consistent.

Still need help?

Send us the details and we will help you sort it out.

Include your profile slug, the device you tested with, and what you expected to happen. That gives support a clean starting point.

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